Shipping & Returns Policy

Thank you for supporting Historic Denver and the Molly Brown House Museum!

All purchases will be processed by our secure, online merchant service. You will receive immediate confirmation of your purchase from Authorize.Net, our secure service, with a follow-up e-mail or phone call from us directly within 2 business days regarding the status of your order.

All merchandise is shipped via the United States Postal Service's Standard Delivery rate which takes approximately 3-5 business days. The United States Postal Service's Express Rate will take approximately 2 business days. We reserve the right to refuse international orders and orders with a foreign shipping address.

All purchases made online through or must be returned within 30 days of ship date by mail or in person to The Molly Brown House Museum at 1340 Pennsylvania Street, Denver, CO., 80203. Shipping costs are non-refundable except in the case of defective merchandise. Items that have been removed from their original packaging may not be returned unless they are damaged or defective upon receipt.